• david-h

    Tooele, UT
    Customer5

    This is absolutely the "Best" beef jerky ever. Well worth the trip to Erda/S ...

  • adam-fahrner

    Customer5

    By far, bar none, the best jerky on Earth! It's juicy, thick, and addictive ...

  • marc-h

    New York, NY
    Customer5

    Holy Jerky. Ok so I'm driving cross country with my friend Nema S. and we ...

  • tyra-outzen

    Tooele, UT
    Customer5

    Love the jerky!!! But hands down best customer service!!! I live in Californ ...

  • shaun-r

    St. Cloud, MN
    Customer5

    Mom & Pop shop that smokes up the best jalapeño beef jerky I have ever tast ...

  • david-dunlap

    Customer5

    Best jerky on earth!

  • noah-westfalin

    Customer5

    Love the jerky.

  • billy-felton

    Orem, UT
    Customer5

    Best hands down. Nice thick cuts and tender to boot. Only complaint is that ...

  • jared-t

    Athens, AL
    Customer5

    Love this place! I grew up eating their jerky, and I make sure to stop in wh ...

  • jerry-strickland

    Customer5

    Great jerky!

    Refund Policy

    RETURNS

    —-

    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

    Additional non-returnable items:

    • * Gift cards
    • * Downloadable software products
    • * Some health and personal care items

    To complete your return, we require a receipt or proof of purchase.

    Please do not send your purchase back to the manufacturer.

    There are certain situations where only partial refunds are granted: (if applicable)

    • * Book with obvious signs of use
    • * CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
    • * Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
    • * Any item that is returned more than 30 days after delivery
    Refunds (if applicable)

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds (if applicable)

    If you haven’t received a refund yet, first check your bank account again.

    Then contact your credit card company, it may take some time before your refund is officially posted.

    Next contact your bank. There is often some processing time before a refund is posted.

    If you’ve done all of this and you still have not received your refund yet, please contact us at thompson_robbie(at)yahoo(dot)com.

    Sale items (if applicable)

    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    Exchanges (if applicable)

    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at %{email %> and send your item to: 3979 N. HWY 36, ERDA, UT, 84074, United States.

    Gifts

    If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

    If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

    Shipping

    To return your product, you should mail your product to: 3979 N. HWY 36, ERDA, UT, 84074, United States.

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    RETURNS ---- Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a

    3975 N Hwy 36
    Erda
    Utah
    84074
    United States
    435-882-0215

    Thompson's Smokehouse Reviews